Acclaim has provided comprehensive IVR speech recognition solutions designed specifically to reduce costs and improve customer communications for banks, insurance companies and other financial services firms. Just a small sample of how Acclaim’s clients have used IVR solutions include:
- PCI DSS compliant transactions
- Live Agent Call Center Applications
- Unified Messaging
- Account balances, transaction history, and funds transfer
- Policy inquiries, coverage verification and claims reporting
- Loan balances, payment history, and payoff amount
- Customer Surveys and Customer Notifications
- Bill Payments, Bill Reminders and Bill Collections
- PIN reset
Acclaim Telecom’s IVR solutions can help any financial or insurance service firm meet today’s more stringent data security and reporting requirements. At the same time, we allow financial institutions and insurance companies give customers faster and more convenient access to their account information.
Bank on Acclaim for a speech-enabled solution to give you a competitive edge!