Platforms

Acclaim Telecom Services provides IVR Application Development Services on most major brands of IVR systems in today’s marketplace. Our experience includes Speech Recognition / Voice User Interface (VUI) Design, DTMF application development, systems and application tuning. Acclaim Telecom’s development staff are experienced with open system architectures, development languages such as C#, Java and VXML, standard development tools Eclipse, to vendor proprietary application tools.

Since 1993, Acclaim Telecom has delivered over 1000 robust, mission critical IVR System applications.

Acclaim Telecom Services IVR system expertise includes:

Convergys / InterVoice

Acclaim Telecom provides IVR speech application design and development for all Convergys/InterVoice platforms. Expertise includes InVision®, InVision Studio® and Interaction Composer® tool kits. Acclaim Telecom has developed InterVoice based applications since 1993.

Acclaim also provides hardware and operating system upgrades and affordable system maintenance services across the United States.

Microsoft

Acclaim provides application design and development on the Microsoft Speech Server® platform. Utilizing Microsoft Visual Studio® tools Acclaim delivers managed code Speech applications based on SALT, VXML and Dialog Designer Workflow.

Genesys

Acclaim Telecom is a Genesys application development partner. Expertise includes Speech applications delivered with both Genesys and Eclipse-based tools.

LumenVox

Acclaim Telecom provides IVR application design and development utilizing the LumenVox speech recognition engine and Cepstral Text-to-Speech.

Contact Us for a no cost, no obligation discussion of your needs.