Smart Mobile RX integrates seamlessly with major retail pharmacy solutions such as the PDX Pharmacy System to provide enhanced mobile capabilities for retail and mail order pharmacy solutions.
Now there is a faster and more effective way for you to interact with your customers. Smart Mobile RX equips you with a cross-functional, fully-featured consumer pharmacy application supported on virtually all Smart and standard Mobile phones. Besides traditional IVR functions provided to the retail consumer, you can now provide more choices for customer contact and enhanced functionality.
Just a few of the standard features available include:
- Interactive SMS / Text messages regarding RX refills
- Smart Button re-order with confirmation and pick up times and reminders
- Access to wellness and health information
- Customer loyalty alerts / reward offerings
- Store locator services
- Alerts and prescription compliance reminders
Besides improving your customer experience, there are additional operational benefits that have a direct impact on your bottom line. Just a few include:
- Reduced product bin returns to stock for forgotten prescriptions thereby improving sales
- Improve customer retention and increase customer sales through push notifications regarding store specials
- Reduced staff involvement on non-critical status checks, thereby increasing available time to consult with in-store patients
- Additional store visits with increased residual purchases.