Acclaim Telecom’s advanced speech recognition IVR capabilities can have an immediate and positive impact on customer service and operational efficiencies. Typical applications include:
- Call Center Automation
- Bill payment, bill payment reminders, account balance and status
- Repair status and outbound customer notification
- Manage unpredictable call volumes during inclement weather or unanticipated outages
- Automated stop and start of service
- Customer service and important information updates
Contact Us for a no obligation discussion on how to improve your customer service operations with IVR technologies.